Payments & billing

Your Stripe. Zero platform fees.

Connect your own Stripe account and keep your processing relationship — MapleGather adds no surcharge on top of it. Dues, event fees, and manual check payments all flow through the same clean billing system, with invoices and receipts sent automatically.

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Screenshot coming soon

The payments screen with a filterable list of charges, statuses, and related invoices.

A MapleGather difference

No cut of your money

Some platforms charge a hefty surcharge unless you use their in-house payment processor. We don't. You connect your own Stripe account, your processor charges its standard rate, and MapleGather takes zero platform transaction fees. Your dues are your dues.

Screenshot coming soon

The Stripe connect step showing the org owns its own account — with a plain statement of the zero-fee policy.

Billing that handles the boring parts

Automatic invoices — clear, tax-ready line items for every membership, event, and charge
Automatic receipts — sent on every payment — online, manual, or admin-recorded
Manual & offline payments — record checks and cash so they settle invoices exactly like online payments

One-action refunds — the money actually moves back through Stripe — no separate trip to the processor portal
Charge a stored card — take a phone-in payment or settle an offline purchase right from the record
Searchable payment history — filter by member, date, amount, method, or status, and export it

Screenshot coming soon

A member’s portal showing a calm dunning banner: the failed charge, the next retry date, and a one-click card update.

No payment surprises for members

When a renewal card fails, the member sees exactly what's happening in their own portal — the failed charge, when the next automatic retry lands, and a one-click link to update their card without losing their membership. No silent lapses, no "why was I cancelled?" support tickets. It's the Stripe-style candour we hold ourselves to everywhere: tell people what happened and what to do next.

On the roadmap

More billing depth ahead

PayPal as a second processor, US sales-tax configuration, downloadable branded PDF invoices, QuickBooks Online and Xero exports, account-balance credits, a per-processor sandbox mode, and nonprofit donation receipts that follow IRS Pub 1771 are on the near-term roadmap. Donations and fundraising campaigns are coming too — we'll list them here as available the moment they land.

Explore more of the platform

Member databaseOne clean record per person, with custom fields, households, saved searches, and bulk actions so your data stays trustworthy.Memberships & renewalsLevels, dues, and renewals that run themselves — with automatic renewals and self-service cancellation that respects your members.EventsOne event model for a board meeting or a gala — registration, tickets, and payment in the same flow.Email & communicationsSend from your own verified domain so members trust — and actually open — what you send.Member directory & portalA searchable directory and a self-service portal where members manage their own profile and privacy.Reporting & adminAudit-trailed administration, granular roles, and reports you can build, save, and schedule.Migration & onboardingBring your members, history, and payments across — with an AI-guided import and a claim-account broadcast that gets everyone logged in.

Try it with your own data

Start a free trial and put it through its paces. No credit card, no sales call.

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